Thank you for visiting and shopping at Healing Crystal. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We provide free shipping all over India, for all our orders.
** Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Healing Crystal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Healing Crystal is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim/ or you may write to our email id.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We provide shipping all over the world. The charges and logistics have to be borne by the customer, this includes any Taxes, Tariffs and other duties / logistics charges as applicable from country to country.
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